Reference

1dolar Legal terms for account access

1dolar puts Legal terms beside the account steps that matter: phone verification, wallet checks and access to local payment rails.

Terms before accessPrivacy and cookiesIndonesia payment context
1dolar 1dolar Legal terms for account access
HELP WITH POLICY QUESTIONS

Get a clear route for Legal queries

A policy question should not leave you guessing about your account or wallet status.

Account terms Ask our support team to point you to the clause covering account creation, phone verification or access where local law permits. Include the exact message shown on your account screen so we can address the relevant Legal point.
Wallet records For DANA, OVO, GoPay or QRIS questions, share the transaction reference and date rather than private wallet credentials. We can help compare the payment status shown in your account with the receipt details you hold.
Privacy requests Use the Legal contact route when you want to ask about stored account details, cookie choices or a correction. We may need to verify that you control the account before discussing or changing personal data.
HOW WE HANDLE YOUR DETAILS

Keep control of account and privacy choices

Legal is also about practical control after an account is opened. We explain why account details are used, how cookies support the site, how phone verification helps protect access and how to…

Data handling

We use the account details needed to provide access, verify requests and address payment records. When you contact us about Legal, we use the details supplied for that request and avoid asking for passwords or full wallet credentials.

Cookie choices

Cookies can help remember session settings and support account navigation. Our policy explains their purpose and your available choices, so you can decide how browser storage is handled when you return from a phone or desktop device.

Account security

Phone verification may be required before account access or sensitive account action. Keep your verification details private, sign out on shared devices and contact support if a login message or account detail does not match your activity.

Record retention

We retain account and payment records for the period needed to operate the account, resolve disputes and meet applicable Legal duties. A request about a specific record should include its account or transaction reference.

Who to contact

Our support team is the first route for account terms, privacy questions and wallet records. Tell us whether your request concerns DANA, QRIS, phone verification or another account point, and we can direct it to the right policy area.

Requesting changes

You can ask us to correct account details or explain how a record is used through the Legal contact route. We may verify your identity before making a change, particularly when the request affects phone, payment or access details.

Legal answers for Indonesian accounts

These Legal answers address the questions we expect before an Indonesian account is opened or used. They cover access, payment records, privacy, cookies and account changes in direct terms. If your situation is different, contact us through the policy support route with the account reference shown on your screen.

Access depends on local law. Our Legal terms apply to accounts only where local law permits, and you should check your own eligibility before opening or using an account. If an access message appears, contact support with its wording for a policy clarification.

Phone verification helps connect an account request to the person controlling the phone number and reduces confusion during account recovery. We may require it before access or sensitive action. Keep the code private and contact support if the verification step fails.

The Legal terms describe how payment records and wallet status may be handled for DANA, OVO, GoPay and QRIS. They do not replace your wallet provider's own rules. Keep your receipt and transaction reference if you need us to check an account record.

Yes, you can request a correction through the Legal contact route. Tell us which account detail is wrong and provide the reference shown in your profile. We may verify that you control the account before changing phone, identity or payment-related details.

Our Legal policy explains that cookies can support sessions, settings and account navigation on mobile or desktop. It also describes available choices. If you clear browser storage, you may need to verify your account again when returning to the site.

Records are kept for the period needed to operate the account, resolve payment questions and meet applicable Legal duties. The exact handling can depend on the record type. Send a specific transaction reference through support if you need clarification about its status.

Use the policy support route shown in your account and mention the clause, screen message or account step that concerns you. For DANA, OVO, GoPay or QRIS matters, add the transaction date and reference, but never include a password or full wallet credentials.